Custom software for law firms and regulated businesses

We build dedicated web applications for legal teams: client portals, case management systems, mass-claims platforms, intranets, compliance dashboards. With confidentiality, GDPR, auditability and integration with the systems you already use at the core.

The problem: legal work doesn't fit boxed SaaS

Law firms and compliance teams have requirements that standard CRM, project management or DMS tools only partially solve. The processes are regulated (professional privilege, GDPR, sector-specific law), the roles are unusual (clients, counterparties, witnesses, panellists, experts), and the structure of a legal matter does not map onto a typical IT "ticket".

The result is the typical stack: a practice management system + 4–6 external SaaS tools + Excel + email. Clients reach the firm through five channels. Data is re-keyed by hand. Nobody is sure where the "final" version of a document lives. Every new matter means repeating the same setup across several tools.

What we build: applications tailored to the process

We design applications that fit into the firm's existing process — they don't force the whole firm to work "the new way"; they remove a specific bottleneck and integrate with the rest of the stack. Typical projects:

Client portals

A secure space where the client sees matter status, documents, invoices and meetings, and communicates with the team. Email stops being the channel for everything.

Case management systems

Dedicated matter management for a specific specialisation (mass claims, restructurings, IP) — with workflow, procedural deadlines and document automation.

Mass-claims platforms

An application where thousands of claimants register claims, sign powers of attorney and track progress — plus the firm-side panel to run that scale.

Intranets and knowledge bases

Internal portals with clause libraries, templates, a repository of legal opinions and a compliance training calendar. The firm's internal "Stack Overflow".

E-delivery and procedural workflow

Integration with e-delivery platforms, tracking of procedural deadlines, automated document generation with built-in validation of formal requirements.

Compliance panels (DPO)

An application for data protection officers: processing registers, RoPA, incident management, risk assessments. See also our compliance software.

Technology stack

We build on a proven, enterprise-grade stack: TypeScript across the whole system (frontend and backend), React / Next.js / Astro in the UI layer, Node.js or Python (FastAPI) on the backend, PostgreSQL as the primary database. Where it makes sense — Firebase / Supabase for faster time-to-market, AWS / GCP / Azure for advanced infrastructure.

All the code is yours. Full documentation of architecture, deployments and procedures. No vendor lock-in — if you ever decide to change the team maintaining the system, any experienced developer can take the project over.

When a dedicated application makes sense

It makes sense if:

  • your process is specific to your practice (mass claims, restructurings, M&A due diligence)
  • you work with a large number of end clients (thousands — e.g. a claims platform)
  • you must meet regulations a boxed product does not satisfy (financial supervision, DORA, sector rules)
  • you want to offer clients a product advantage competitors don't have (self-service portal, transparency dashboard)
  • you work with external experts / panellists / mediators who don't fit the roles of an off-the-shelf system
  • you are building a LegalTech product (as a vendor) distributed to other firms

Better to start with an off-the-shelf system if: your process is classic (a standard firm of 5–30 lawyers handling commercial and civil matters) — it is more sensible to buy a practice management system and only build the missing module. In that case we propose a scoped integration or an add-in instead.

Security and compliance

  • Encryption at rest (TDE / AES-256) and in transit (TLS 1.3). Key management in the provider's KMS.
  • Authentication: SSO via Microsoft Entra ID / Google Workspace, MFA by default, optional passkeys.
  • Authorisation on a least-privilege basis, attribute-based roles (ABAC), a full audit log of every action on client data.
  • GDPR: processing registers, legal bases, retention, access and erasure rights — designed into the application.
  • DORA / NIS2: for financial-market entities and essential-service operators — operational resilience, incident reporting, third-party risk.
  • Security testing: code review, static analysis (SAST), dependency scanning (SCA), optionally an external pentest before production.

How we work

  1. Discovery and product design (2–4 weeks). A workshop with key users, a process map, mock-ups, system architecture, an integration plan, an MVP quote.
  2. MVP (8–14 weeks). A working slice of the application delivering 30–40% of the target value, rolled out to a pilot group.
  3. Iteration and scale (3–9 months). New modules, integrations, optimisation based on real usage.
  4. Maintenance. An SLA contract, monitoring, security updates, steady feature development.

What to expect

A well-designed application typically shortens matter handling time by 20–40% (less context switching, less manual re-keying, automated repeatable documents), improves client communication (from a single inbox to a structured portal) and becomes the basis for scaling the firm without a linear increase in administrative headcount. We track every project with concrete metrics (handling time, client NPS, retention) — so you know it is working.

Frequently asked questions

How is a custom application different from an off-the-shelf practice management system?

Off-the-shelf systems work well where your process fits their model. We build dedicated applications when your process has genuinely distinctive features: an unusual practice area (mass claims, restructurings, IP), unusual roles (external experts, panellists, mediators), integrations with your clients' existing systems, or a regulation the boxed product does not satisfy. In practice we often combine both: the existing system stays, and we build the missing module around it.

Can you integrate with e-delivery, e-invoicing and public registers?

Yes — integrations with national e-government platforms and public registers are a frequent requirement: company registers, e-delivery services, national e-invoicing systems, e-signature providers (including eIDAS qualified signatures). See our system integrations service for details.

Where do you host the application? Can data stay in a specific country?

By default we host in EU regions (Frankfurt, Warsaw, Stockholm) of Azure / GCP / AWS — all with GDPR-aligned certifications. Where full in-country localisation is required (sensitive data, public-sector clients), we use local operators or deploy into your own infrastructure (on-premises / private cloud).

How do you handle legal professional privilege in a web application?

Privilege is our default context, not an add-on. In practice: encryption at rest and in transit, least-privilege access, strict separation of dev/test/prod (lower environments never hold real client data), a full audit log, and multi-factor authentication by default. We always review the architecture and choice of providers with the firm's lawyers — they carry the professional responsibility for client confidentiality.

How long does an implementation take?

A working MVP — usually 8–14 weeks from kick-off. A full production application with all modules — 4–9 months depending on scale. We don't sell hours; we price stages and outcomes.

Want to talk about an application for your firm?

Briefly describe the process you want to improve or the product you want to launch. Within 1–2 business days we will come back with a proposed approach and an initial quote.

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