Your firm doesn't have an IT department — and it shouldn't need one. We take over the daily technology: helpdesk for the team, monitoring, updates, backups and security. One number to call, one party responsible, security matched to professional secrecy.
In most firms without an in-house IT department, technology works — until it doesn't. Computers were set up by "a friendly IT guy", email runs on settings from years ago, passwords circulate by email, and the backup is a drive nobody has checked in months. Everything is fine — until the day ransomware encrypts you, or the laptop holding the only copy of the case files dies.
For a law firm the stakes are higher than for an ordinary business. Downtime isn't just a lost day — it's the risk of missing a procedural deadline. A leak isn't just a PR problem — it's a breach of professional secrecy and a GDPR incident. Law-firm IT cannot be an improvisation.
We take over your day-to-day technology entirely or in an agreed scope. We work remotely and proactively — most problems get fixed before anyone in the firm notices them.
A single place to report anything — "the printer is dead", "a file disappeared", "a new laptop for the trainee". Every ticket has a number, a history and an owner, resolved within an agreed SLA.
Continuous oversight of servers, connectivity, email and key applications. Alerts (disk filling up, suspicious logins, service outage) before they stop the team's work.
Regular, controlled system and software updates. Most successful attacks exploit holes that had a patch available for months — with us, patches land on time and tested.
Encrypted 3-2-1 backups with periodically tested restores and a clear plan for outage or ransomware. You know how long getting back to work takes — because we have rehearsed it.
Laptop and phone management (MDM): disk encryption, remote wipe of lost hardware, unified accounts and MFA. Onboarding a new lawyer — and securely offboarding a departing one — in a day.
EDR/antivirus, phishing filtering, hard password and access policies on a least-privilege basis. Security designed for professional secrecy, not from a generic template.
Running a law firm's IT means touching the environment where privileged data lives. We treat that as the starting point, not an add-on:
Managed IT works best as the foundation of a broader environment. It pairs naturally with cloud and email management (Microsoft 365, Google Workspace), private hosting for your data and applications, and our software services. The result: one provider for all of your firm's technology instead of six separate contracts. See all our services.
A typical IT provider will set up your computers and email. We do that as part of something bigger: we are the external technology department for law firms, so the same team that keeps your IT running also builds your software, integrations and AI. The second difference is legal context — we design security around legal professional privilege and GDPR, not from a generic "for business" template.
No — we often work alongside. An internal person knows the people and the day-to-day; we add processes, monitoring, security and second-line support (the things one person cannot cover alone: regularly tested backups, incident response, hardened access policies). We can also take over IT fully if your current person is leaving and you don't want to rehire.
We work to an agreed SLA. As a standard: critical issues (email down, work impossible) — response within 1 hour during business hours; regular tickets — same business day. For firms with elevated requirements we agree extended support windows. Every ticket has a number, a history and an owner.
That is the right question — an untested backup is an illusion of safety. We follow the 3-2-1 rule (three copies, two media, one off-site), encrypt the copies, and periodically test restores, reporting the results. For privileged data, copies live in a controlled European environment — not on a random drive in a cupboard.
We work on a subscription based on user count and scope (monitoring and security only vs. a full helpdesk with device management). For a small or mid-size firm it is a predictable monthly amount per seat. We start with an IT audit and a quote — without it, any number would be a guess.
Briefly describe how your technology looks today and what breaks most often. We start with an audit that shows the real risks and the cost of ongoing care.
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